RGPD
Data processing policy
Company DELUXE CONFIDENTIAL - SIREN : 483130522
Our personal data processing policy
We carry out the missions entrusted to us through the use of personal data of our customers and prospects, in compliance with the rules laid down by the General Regulation on Personal Data (RGPD) and Law No. 78-17 of January 6, 1978 relating to computers, files and freedoms.
The company responsible for processing your data is DELUXE CONFIDENTIAL, headquartered at 3, rue de Teheran 75008 Paris, registered with the register under number 483130522. The company is represented by Ms Paola Rossignol, Legal Representative, Contact: infos@deluxe-confidential.com
Here we explain our policy on the subject.
In order to carry out the rental mandate entrusted to us (prospecting for landlords with a view to concluding a lease; examining rental applications; proposing properties for rent), we are required to process certain personal data of landlords, prospective tenants and their guarantors.
We process personal data enabling us to identify and contact you (first name, surname, e-mail and home address, telephone contact), as well as the address and characteristics of the targeted property.
This information is processed by our managers; some of it may be transmitted to the following third parties:
- IT service provider - sales agent
This data is kept in an active database for a period of 3 years from the date of collection or last contact with the prospect. At the end of this period, the data is destroyed. Some of your data may be transferred outside the European Union; if this is the case, you will be informed when your data is collected.
We process personal data enabling us to identify and contact you (first name, surname, e-mail and home address, telephone contact), as well as certain personal data (bank details, marital status, professional situation, guardian's details if applicable, lease of former and/or current tenant), as well as the address and characteristics of the property concerned (floor, surface area, title deeds, diagnostics, charges, etc.).This information is processed by our managers; some of it may be passed on to the following third parties:
- Tenant- Public Prosecutor- Tracfin- Chartered accountant- Financial institution- Tax authorities- DGCCRF- CNIL- Property diagnostics company- Service provider commissioned to estimate or carry out work- Cleaning company- Bailiff- IT service provider- Sales agent
This data is kept in the active database for the duration of the mandate, then in the archives for a period of 5 years from the end of the contractual relationship. At the end of this period, the data is destroyed. Some of your data may be transferred outside the European Union; if this is the case, you will be informed when your data is collected.
In order to assess your application to rent a property, particularly with regard to your solvency, we ask you to provide certain information. This data concerns your civil status, so that we can identify and contact you (first name, surname, title, telephone number or e-mail address, and information on supporting documents). It also concerns the documents in the tenant file in application of decree no. 2015-1437 of November 5, 2015 setting the list of supporting documents that may be requested from prospective tenants and their guarantors.
This information is processed by our managers; it is communicated to the landlord (depending on the type of mandate entrusted to us). Some of it may be communicated to the following third parties:
- Landlord - IT service provider
The data is kept in an active database for the time required to examine applications, then stored in archives for a period of 6 years, corresponding to the statute of limitations for discrimination claims. At the end of this period, the data is destroyed. Some of your data may be transferred outside the European Union; if this is the case, you will be informed when your data is collected.
We process civil status data enabling us to identify and contact you (first name, surname, e-mail and home address, telephone contact); tenant file documents (pursuant to decree no. 2015-1437 of November 5, 2015 setting the list of supporting documents that may be requested from prospective tenants and their guarantors); your bank details; your Caisse d'Allocations Familiales (CAF) or Mutualité Sociale Agricole (MSA) beneficiary number if you receive housing benefit on a third-party basis, and your insurance certificate. In the event of a request for joint tenancy, we also process the identity of the spouse.
Depending on the circumstances, we process other data, such as a copy of the protection order issued by the family court; a copy of a criminal conviction for acts of violence committed against the tenant or a child usually residing with him/her; information proving that the tenant's state of health requires a change of address and/or that he/she receives disabled adult allowance.
This information is processed by our managers; some of it may be passed on to the following third parties:
- Landlord- Notary- Lawyer- Bailiff- Rent Observatory- Tracfin- Financial institution- Tax authorities- DGCCRF- CNIL- Chartered accountant- Service provider carrying out work and maintenance on the property- Condominium manager- Caretaker- Cleaning company- IT service provider- Sales agent- Company programming digicodes indicating the occupant's name.
This data is kept in the active database for the duration of the lease, then in the archives for a period of 3 years from the end of the contractual relationship. At the end of this period, the data is destroyed. Some of your data may be transferred outside the European Union; if this is the case, you will be informed when your data is collected.
In order to conclude the guarantee contract between the landlord and the guarantor, we require certain information from you. This concerns your civil status, so that we can identify and contact you (first name, surname, title, telephone number or e-mail address, and information on supporting documents). It also concerns the data mentioned in decree no. 2015-1437 of November 5, 2015 setting the list of supporting documents that may be requested from prospective tenants and their guarantors.
This information is processed by our managers; it is communicated to the landlord and may be transmitted to the following third parties:
- Landlord - IT service provider
Data is kept in an active database for the duration of the lease. It is then kept on file in accordance with applicable legal obligations, for the periods stipulated therein, and for the purposes of exercising and proving any rights, for the duration of the applicable limitation periods. At the end of this period, the data is destroyed. Some of your data may be transferred outside the European Union; if this is the case, you will be informed when your data is collected.
What are your rights?
You have several legal rights:
The right to withdraw consent:Where you have given your consent to the processing of some of your data (except where the processing of your data is necessary for the performance of a contract of agency, lease, sale, etc., or where such processing is required by law), you may withdraw that consent at any time.
Right of access: You have the right to request a copy of the personal data we hold about you.
The right to rectify your data: In the event of an error or a change in your situation (change of address, telephone number, etc.), you may request that this information be corrected.
The right to erase your data:In certain circumstances only, you may obtain the erasure of data concerning you (in particular, in the event of withdrawal of consent, etc.).
The right to limitation: In certain circumstances, you may request that the processing of your data be limited to its retention, in particular for the purpose of exercising your legal rights.
To exercise your rights, please contact :infos@deluxe-confidential.com, or write to us at the following address: Deluxe Confidential 3, rue de Téhéran 75008 Paris
You also have the right to lodge a complaint with the CNIL (Commission nationale de l'informatique et des libertés, Service des plaintes, 3 Place de Fontenoy, TSA80715, 75334 PARIS CEDEX 07; https://www.cnil.fr/).
To find out more about these rights: CNIL: “Your rights to control your personal data”: https://www.cnil.fr/fr/mes-demarches/les-droits-pour-maitriser-vos-donnees-personnelles
For the rental management activity
Our personal data processing policy
We carry out the missions entrusted to us through the use of personal data from our customers, partners and prospects, in compliance with the rules laid down by the General Regulation on Personal Data (RGPD) and Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms.
The company responsible for processing your data is DELUXE CONFIDENTIAL, headquartered at 3,rue de Téhéran 75008 Paris and registered with the Registre du commerce et des sociétés under number 483130522. The company is represented by Ms Paola Rossignol, Legal Representative, Contact: infos@deluxe-confidential.com
To carry out the rental management mandate entrusted to us (communication, advice, invoicing, compliance with legal obligations), we are required to process certain personal data on landlords, tenants and their guarantors.
We process personal data enabling us to identify and contact you (first name, surname, e-mail and home address, telephone contact) as well as the address and characteristics of the targeted property.
This information is processed by our managers; some of it may be transmitted to the following third parties:
- IT service provider - sales agent
This data is kept in an active database for a period of 3 years from the date of collection or last contact with the prospect. At the end of this period, the data is destroyed.
Some of your data may be transferred outside the European Union; if this is the case, you will be informed when your data is collected.
We process personal data enabling us to identify and contact you (first name, surname, e-mail and home address, telephone contact), as well as certain personal data (bank details, marital status, professional situation, guardian's details if applicable, lease of former and/or current tenant), as well as the address and characteristics of the property concerned (floor, surface area, title deeds, diagnostics, charges, etc.).
This information is processed by our managers; some of it may be passed on to the following third parties:
- Tenant- Public Prosecutor- Tracfin- Chartered accountant- Financial institution- Tax authorities- DGCCRF- CNIL- Property diagnostics company- Service provider commissioned to estimate or carry out work- Cleaning company- Bailiff- IT service provider- Sales agent
This data is kept in the active database for the duration of the mandate, then in the archives for a period of 5 years from the end of the contractual relationship. At the end of this period, the data is destroyed.
Some of your data may be transferred outside the European Union; if this is the case, you will be informed when your data is collected.
We process civil status data enabling us to identify and contact you (first name, surname, e-mail and home address, telephone contact); tenant file documents (pursuant to decree no. 2015-1437 of November 5, 2015 setting the list of supporting documents that may be requested from prospective tenants and their guarantors); your bank details; your Caisse d'Allocations Familiales (CAF) or Mutualité Sociale Agricole (MSA) beneficiary number if you receive housing benefit through a third-party payer, and your insurance certificate. In the event of a request for joint tenancy, we also process the identity of the spouse.
Depending on the circumstances, we process other data such as a copy of the protection order issued by the family court; a copy of a criminal conviction for acts of violence committed against the tenant or a child usually residing with him/her; information justifying a state of health requiring a change of address and/or receipt of disabled adult allowance.
This information is processed by our managers; some of it may be passed on to the following third parties:
- Landlord (depending on the type of mandate entrusted)- Notary- Lawyer- Bailiff- Rent Observatory- Tracfin- Financial body- Tax authorities- DGCCRF- CNIL- Chartered accountant- Service provider intervening in the property to carry out work and maintenance- Co-ownership syndicate- Building caretaker- Cleaning company- IT service provider- Sales agent- Company programming digicodes indicating the occupant's name.
This data is kept in the active database for the duration of the lease, then in the archives for a period of 3 years from the end of the contractual relationship. At the end of this period, the data is destroyed.
Some of your data may be transferred outside the European Union; if this is the case, you will be informed when your data is collected.
In order to conclude the guarantee contract between the landlord and the guarantor, we require certain information from you. This concerns your civil status, so that we can identify and contact you (first name, surname, title, telephone number or e-mail address, and information on supporting documents). It also concerns the data mentioned in decree no. 2015-1437 of November 5, 2015 setting the list of supporting documents that may be requested from prospective tenants and their guarantors. This information is processed by our managers; it is communicated to the landlord and may be passed on to the following third parties:
- Landlord (depending on the type of mandate) - IT service provider
Data is kept in an active database for the duration of the lease. It is then kept in archives in accordance with applicable legal obligations, for the periods stipulated therein, and to exercise and prove any rights, for the duration of applicable prescription periods. At the end of this period, the data is destroyed.
Some of your data may be transferred outside the European Union; if this is the case, you will be informed when your data is collected.
What are your rights?
The law gives you several rights:
The right to withdraw consent:
Where you have given your consent to the processing of some of your data (except where the processing of your data is necessary for the performance of a contract of agency, lease, sale..., or where such processing is required by law), you may withdraw that consent at any time.
Right of access:
You have the right to request a copy of the personal data we hold about you.
The right to rectify your data:
In the event of an error or a change in your situation (change of address, telephone number, etc.), you may request that this information be corrected.
The right to erase your data:
In certain circumstances only, you may obtain the deletion of data concerning you (in particular, in the event of withdrawal of consent, ...).
The right to restriction:
In certain circumstances, you may request that the processing of your data be limited to its retention, in particular for the purpose of exercising your legal rights.
To exercise your rights, please contact: infos@deluxe-confidential.com or write to us at the following address: Deluxe Confidential 3, rue de Téhéran 75008 Paris.
You also have the right to make a complaint to the CNIL (Commission nationale de l'informatique et des libertés, Service des plaintes, 3 Place de Fontenoy, TSA80715, 75334 PARIS CEDEX 07; https://www.cnil.fr/).
To find out more about these rights: CNIL: “Your rights to control your personal data”: https://www.cnil.fr/fr/mes-demarches/les-droits-pour-maitriser-vos-donnees-personnelles
For transaction activity our personal data processing policy
We carry out the missions entrusted to us through the use of personal data of our customers, and prospects, this in compliance with the rules laid down by the General Regulation on Personal Data (RGPD) and Law No. 78-17 of January 6, 1978 relating to computers, files and freedoms.
The company responsible for processing your data is Deluxe Confidential, whose registered office is located at 3, rue de Téhéran 75008 Paris and registered with the Registre du Commerce et des Sociétés under number 483130522. The company is represented by Ms Paola Rossignol Legal representative, Contact: infos@deluxe-confidential.com
"We explain our policy on this matter here. For the execution of the sales mandate entrusted to us (communication, advice, preparation of the sales agreement, compliance with legal obligations, billing), we are required to process certain personal data as part of our commercial prospecting activities, as well as that of the selling property owners and the buyers."
We process personal data that allows us to identify and contact you (first name, last name, email address, home address, phone contact), as well as data related to your family status, financial situation (bank details, marital status, professional situation), and the address and characteristics of the property in question (floor, area, title of ownership, diagnostics, charges, etc.).
This information is processed by our managers; it is communicated to the buyer and, where applicable, to the following third parties:• Buyer• Notary• Lawyer and bailiff• Tracfin• Real estate diagnostic company• Surveyor• Architect / project manager• Financial broker / banking institution• IT service provider• Commercial agent• Partner real estate agency
This data is retained in an active database for the duration of the mandate, then archived for a period of 5 years from the end of the contractual relationship. After this period, the data is destroyed. Some of your data may be transferred outside the European Union; if this is the case, you will be informed when your data is collected.
We process personal data that allows us to identify and contact you (first name, last name, email address, home address, phone contact), as well as data related to your financial, professional, and marital situation, and, where applicable, the characteristics of the property currently owned. This information is processed by our managers; it is communicated to the seller and, where applicable, to the following third parties:
• Selling property owner under mandate• Tracfin• IT service provider• Commercial agent• Partner real estate agency
This data is retained in an active database for the duration of the mandate, then archived for a period of 5 years from the conclusion of the property sale. After this period, the data is destroyed. Some of your data may be transferred outside the European Union; if this is the case, you will be informed when your data is collected.
As part of our land and real estate prospecting activities, we process certain personal data from selling property owner prospects and buying prospects. We process personal data that allows us to identify and contact you (first name, last name, email address, home address, phone contact), as well as the characteristics of the properties for sale or purchase for which we have a mandate, along with certain financial and asset-related data.
This information is processed by our managers; some of it will be exchanged during negotiations between the seller and the buyer. Certain data may be communicated to the following third parties:
• Selling property owner under mandate• Tracfin• Notary• Bailiff• Real estate diagnostic company• Surveyor• Architect / project manager• Financial broker / banking institution• IT service provider• Commercial agent• Partner real estate agency
Data is retained in an active database for a period of 3 years from their collection or the last contact from the prospect. After this period, the data is destroyed.
Some of your data may be transferred outside the European Union; if this is the case, you will be informed when your data is collected.
What are your rights?
The law recognizes several rights for you:
The right to withdraw consent: When you have given your consent for the processing of certain personal data (except in cases where data processing is necessary for the execution of a contract, such as a mandate, lease, sale, etc., or when required by law), you can withdraw this consent at any time.
The right of access: You have the right to request a copy of the personal data we hold about you.
The right to rectify your data: In case of errors or changes in your situation (such as a change of address or phone number), you can request that this information be corrected.
The right to erasure of your data: In certain circumstances, you can obtain the deletion of data concerning you (notably in the event of withdrawal of consent, etc.).
The right to limitation: In certain situations, you can request that the processing of your data be limited to its retention, particularly for the exercise of your rights in legal proceedings.
To exercise your rights, you can contact: infos@deluxe-confidential.com, or write to us at the following address: Deluxe Confidential, 3 rue de Téhéran, 75008 Paris. You also have the right to lodge a complaint with the CNIL (National Commission for Informatics and Freedoms, Complaints Department, 3 Place de Fontenoy, TSA80715, 75334 PARIS CEDEX 07; https://www.cnil.fr/).
To learn more about the content of these rights: CNIL: “Rights to Control Your Personal Data”: https://www.cnil.fr/en/my-steps/rights-control-your-personal-data
Sure! Here’s the translation:
WebsiteOur Policy on Processing Your Personal Data
We carry out the missions entrusted to us through the use of personal data from our clients and prospects, in compliance with the rules set by the General Data Protection Regulation (GDPR) and Law No. 78-17 of January 6, 1978, relating to data processing, files, and freedoms.
The data controller for your information is the company DELUXE CONFIDENTIAL, headquartered at 3, rue de Téhéran, 75008 Paris, and registered with the Trade and Companies Register under number 483130522. The company is represented by Ms. Paola Rossignol, Legal Representative. Contact: infos@deluxe-confidential.com.
Here, we explain our policy in this regard.
We present the various services of our company on a website accessible at www.deluxe-confidential.com. We may display certain goods for sale or rent (features, address, photos, etc.) as part of the mandate entrusted to us. When a user connects, they are informed about our cookie policy. Data may be collected through contact forms.
Some data may be transferred outside the European Union; if this is the case, you will be informed at the time your data is collected.
Sure! Here’s the translation:
What are your rights?
The law recognizes several rights for you:
The right to withdraw consent:When you have given your consent for the processing of certain personal data (except in cases where the processing is necessary for the execution of a contract, such as a mandate, lease, sale, etc., or when this processing is required by law), you can withdraw this consent at any time.
The right of access:You have the right to request a copy of the personal data we hold about you.
The right to rectify your data:In case of errors or changes in your situation (such as a change of address or phone number), you can request the correction of this information.
The right to erasure of your data:In certain cases only, you can request the deletion of your personal data (notably, in the event of withdrawal of consent, etc.).
The right to restriction:In certain circumstances, you may request that the processing of your data be limited to its retention, particularly for the exercise of your legal rights.
To exercise your rights, you can contact: infos@deluxe-confidential.com, or write to us at the following address: AGENCE DELUXE CONFIDENTIAL, 3, rue de Téhéran, 75008 Paris. You also have the right to file a complaint with the CNIL (Commission nationale de l'informatique et des libertés, Complaints Service, 3 Place de Fontenoy, TSA80715, 75334 PARIS CEDEX 07; https://www.cnil.fr/).
To learn more about these rights: CNIL: “The rights to control your personal data”: https://www.cnil.fr/fr/mes-demarches/les-droits-pour-maitriser-vos-donnees-personnelles